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I-AM SHIFT: Our trends and insights portal
I-AM Ben & Jerry I-AM AT THE RETAIL DEISN EXPO Localised Authentic Brand Experience
REBOOTING REALITY WITH I-AM I-AM Share The Latest Consumer Trends at 100% Design
On the importance of training front line staff
BRANDING AND RETAIL TRENDS FOR 2016
CAR SHOWROOMS AND THE CUSTOMER EXPERIENCE Tim Jeffrey
GENTLEMAN'S STYLE EVENING I-AM Sessions #4
OMNI-CHANNEL BRAND IDENTITY DESIGN IN BANKING 2015 Financial Brand Forum
Not everyone is a Ferrari – and that’s OK Next Bank Asia
10 Steps to Humanising a Digital Branch Experience Jon Blakeney
Good Business Sustainable Brands Istanbul
FuturEats Sharing the Latest Food & Drink Trends
The Future Consumer Experience - Trends in Showroom Design London Design Festival
The Pop-up is dead! Long live the Pop-up! Zeynep Durukan & Henry van Belle, Harvard Business Review
How We Transformed Branch Performance and Measured It Efma Customer Journey
Technology is Great – UKTI (User) Experience is Everything
Indian Retail is a Balancing Act Raviraj Deshmukh
Banking Trends Creating a multi-channel customer service
Helping victims of disaster use water wisely Bottleshower
The Business of Colour I-AM Sessions #1
The Effect of Scent in the Retail Industry Zeynep Durukan, Harvard Business Review
Logic, Light & Magic Pete Champion
Bursting the Bubble Tim Jeffrey
Is the Future Omni-channel? Service Design Network Cardiff
The Power of love and Hate Brand Week Istanbul
Sense Sells An Evening of Multi-Sensory Exploration