New Thinking, Innovation, Creative for events which matters the most

WE REGULARLY CONTRIBUTE TO THE EVENTS AND PUBLICATIONS THAT MATTER MOST TO OUR CLIENTS

On the importance of training front line staff

BRANDING AND RETAIL TRENDS FOR 2016

CAR SHOWROOMS AND THE CUSTOMER EXPERIENCE Tim Jeffrey

GENTLEMAN'S STYLE EVENING I-AM Sessions #4

OMNI-CHANNEL BRAND IDENTITY DESIGN IN BANKING 2015 Financial Brand Forum

Not everyone is a Ferrari – and that’s OK Next Bank Asia

10 Steps to Humanising a Digital Branch Experience Jon Blakeney

Good Business Sustainable Brands Istanbul

FuturEats Sharing the Latest Food & Drink Trends

The Future Consumer Experience - Trends in Showroom Design London Design Festival

The Pop-up is dead! Long live the Pop-up! Zeynep Durukan & Henry van Belle, Harvard Business Review

How We Transformed Branch Performance and Measured It Efma Customer Journey

Technology is Great – UKTI (User) Experience is Everything

Indian Retail is a Balancing Act Raviraj Deshmukh

Banking Trends Creating a multi-channel customer service

Helping victims of disaster use water wisely Bottleshower

The Business of Colour I-AM Sessions #1

The Effect of Scent in the Retail Industry Zeynep Durukan, Harvard Business Review

Logic, Light & Magic Pete Champion

Bursting the Bubble Tim Jeffrey

Is the Future Omni-channel? Service Design Network Cardiff

The Power of love and Hate Brand Week Istanbul

Sense Sells An Evening of Multi-Sensory Exploration