We work with estate agents, realtors and developers to build their brands and define the experience they offer their customers. This work ranges from name generation and corporate identity through to brand communication, apps, websites and the design & build of welcoming offices and sexy sales lounges.
Buying a new home is an exciting, terrifying, emotionally charged experience – not to mention the biggest financial transaction in most people’s lifetime. The experience you offer your customers should reflect this.
In London, we work with a new generation of estate agents who focus on great customer service and a better experience for both buyers and sellers.
For decades, estate agents’ branches have, at best, been described as simply ‘offices on the high street’. The visitor’s experience has been subject to very little real innovation or interaction – until recently. Using our 360° approach, we go beyond conventional estate agent office design and create all-encompassing agency experiences.
This work is mirrored on the international stage through our work with real estate developers of high-end properties and state-of-the-art office spaces.
Our brand consultants advise on brand strategy and positioning, our graphic designers create memorable brand identities and communications, while our interior designers and architects develop the environments where the customer experience is brought to life. Meanwhile our INSIGHT team will devise a strategy to make sure you’re connecting with your customers via the most effective channels possible.